Click & Collect

Once an order is placed you will receive an order confirmation email, orders will be ready within 2 working days of placing and you will receive a second email when your order is ready for collection.

To collect your order please come to the Wolves Megastore and present your order confirmation email and photographic proof of identity (passport or driving license) to a member of the team. On Matchdays you will need to present the same Information at the Click & Collect collection point within the Megastore. 

Orders must be collected within 14 days of receiving your confirmation email. After this date your item(s) will be returned to our warehouse and we will refund your purchase (the £1 Click & Collect fee is non-refundable). Please note that it may take up to 10 working days for your uncollected parcel to be refunded and credited to your account.

Orders placed for items on a pre order will be available to collect during the week of online dispatches advertised on the website. Please do not attempt to collect your order until you have received the email confirming your order is ready for collection.

Normal returns and refunds policies apply. We are unable to offer refunds on personalised items regardless of whether they have been collected or not.